Privacy Policy

1. Introduction

Welcome to NTS QRCode. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account registration information (name, email address, password)
• Profile information (company name, job title, phone number)
• Payment information (credit card details, billing address)
• QR code content and configuration data
• Communications with us (support requests, feedback)
• Custom designs, logos, and uploaded files

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• QR code scan data (scan counts, timestamps, geographic location)
• Cookies and similar tracking technologies
• API usage logs and request data

2.3 Information from Third Parties

We may receive information from third-party services you connect to your account, such as payment processors, analytics providers, and authentication services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscription
• Generate and deliver QR codes
• Provide analytics and tracking features
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Send marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations
• Enforce our Terms of Use

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Payment processing (Stripe)
• Cloud hosting and storage (AWS)
• Analytics (Google Analytics)
• Customer support tools
• Email delivery services

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share information with third parties when you give us explicit consent to do so.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Specifically:

• Account data is retained until you close your account
• QR code data is retained for the duration of your subscription
• Analytics data is retained for 24 months
• Payment records are retained for 7 years for tax and accounting purposes
• After account closure, we may retain certain data for up to 30 days for backup and recovery purposes

We will delete or anonymize your information upon request, subject to legal and operational requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access and export your data from your account settings at any time.

7.2 Correction

You can update your account information directly through the Service.

7.3 Deletion

You can request deletion of your account and associated data by contacting support.

7.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or updating your preferences.

7.5 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze usage patterns
• Deliver targeted advertising
• Track QR code scans

Types of cookies we use:

• Essential cookies: Required for the Service to function
• Analytics cookies: Help us understand how you use the Service
• Preference cookies: Remember your settings and choices
• Marketing cookies: Deliver relevant advertisements

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@ntsqrcode.com.

12. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: